Frequently Asked Questions
Q: What can I use this projector for?
A: This mini projector is ideal for home entertainment and casual viewing, making it a great choice for movie nights or streaming shows. However, it is not suitable for business presentations such as PowerPoint, Word, or Excel due to its lower native resolution.
Q: Why can’t I hear any sound?
A: The projector does not support Dolby audio due to copyright restrictions. If you're experiencing issues with sound when playing videos from apps like Netflix, please disable Dolby sound on your connected devices. Go to Settings > Display & Sounds > Audio > Dolby Digital Output and turn Dolby Digital OFF.
Q: Can I connect this projector to my smartphone?
A: Yes, you can connect this mini projector to your smartphone. For iPhones, use an HDMI-Lightning cable. For Android phones, you will need a Wi-Fi display dongle. Please note that these accessories are not included in the package.
Q: How can I achieve the best performance?
A: The projector has a brightness of 1000 lumens, which is best utilized in dark or dim environments. For optimal image clarity, adjust the focus using the flap located next to the lens.
Q: Does the projector have a built-in battery?
A: No, this mini projector does not come with a built-in battery, and the remote control does not include batteries. It requires an external power source to operate.
Contact Us
We're here to help! If you have any questions or need support regarding the mini projector, feel free to reach out to us via email at any time.
Support Email
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We stand behind our product with a risk-free, 90-day Money Back Guarantee. Your satisfaction is our top priority. If for any reason you're not completely satisfied with your purchase, simply contact our customer support team via email at support@electrouber.com, and request a full refund. We're here to ensure you have a positive experience, and we’ll make things right for you.